But here’s the thing, here’s what this litany of complaints boils down to: I feel like Microsoft doesn’t give a damn about me as a customer. I feel overcharged and under-supported. I’m force-fed upgrades I don’t want, deprived of features I do, and left hanging when I run into trouble. The next computer I buy will come with Windows 8 whether I want it to or not, because Microsoft won’t give me the option of the OS I’m already comfortable with. Why?