Hello this is Paul, can I help you?

filiinipineses cll centerHow the Philippines is crushing the Indian call center business

Americans forget that for decades the Philippines were an American colony.  Now, that heritage may be an advantage!  Americans call 1-800  are all too familiar with Larry, Bob and  or Jennifer who answer the call for help.  Despite the names, the accent is hard to comprehend or laced with unfamiliar idioms. Lets call it the Indian accent problem. The Philippinoes. whose fo9rst names may even be Paul, Mary, or Juan actually speak American!  Readmore 

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