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AMAZON 1: The A may mean awful for its workers

1. Warehouse workers are treated like robots.

Your boss may be bad. But your supervisor probably isn’t a piece of equipment that times you as you complete menial tasks. This week, the BBC described the experience of one of its undercover reporters, Adam Littler:

A handset told him what to collect and put on his trolley. It allotted him a set number of seconds to find each product and counted down. If he made a mistake the scanner beeped.”We are machines, we are robots, we plug our scanner in, we’re holding it, but we might as well be plugging it into ourselves”, he said.

 

“We strongly refute the charge that Amazon exploits its employees in any way,” the company said in a statement responding to the BBC report.


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